The import operational record.
Importcommand consolidates scattered import information into one record per shipment: orders, documents, partner follow-ups, tracking updates, exceptions, and landed-cost views.
Order-to-arrival record
Every detail from order readiness to arrival lives on the same record, so context is never re-assembled from five sources.
Document collection
Required documents are tracked per shipment with readiness status. Requests and replies stay attached to the record they concern.
Partner follow-ups with context
Ask a supplier, forwarder, or broker for something and the exchange is tied to the right shipment and order, not lost in an inbox.
Milestone tracking
Departure, transshipment, arrival, and customs context recorded against the shipment, with ETA changes logged as they happen.
Exceptions with ownership
Every change or gap gets an owner and a next action, so ETA moves, missing items, and customs questions are handled, not noticed.
Landed-cost views
Freight, duties, fees, and adjustments viewed against the shipment, updated as the record changes.
Four questions, answered together.
Read more about the dashboard →
Shipment status, document readiness, open items, and attention priorities appear side by side, which is what makes the dashboard a source of truth rather than another report.
What is moving
Shipments by milestone and expected arrival.
What is missing
Outstanding documents and confirmations per record.
Who needs to respond
Open partner requests with age and owner.
What needs attention
Exceptions ranked by impact with a next action.
Spreadsheets, inboxes, portals, chat threads: one view.
Importcommand does not add another tool to check. It becomes the place where the import is worked, and the other channels feed it.
- Tracking spreadsheets that drift out of date
- Email threads where the packing list was "definitely sent"
- Carrier and forwarder portals with separate logins
- Chat threads with the warehouse about ETAs
- Broker updates that never reach purchasing
Start with one representative shipment.
A controlled pilot maps your handoffs, checks fit and integrations, and shows what a single operational record changes for your team.