Pilot first. Then the workflow, connected.
Onboarding starts with one representative shipment process. We map the handoffs, run the shipment on a single record, and decide with evidence.
Choose a representative shipment
One real order that touches your usual supplier, forwarder, broker, and document set.
Map the handoffs
Supplier, forwarder, broker, documents, tracking, customs, and costs: who owns each step and where it breaks today.
Run it on one record
Create the record, collect documents, track milestones, and manage exceptions and costs inside Importcommand.
Evaluate and decide
Fit, integrations, partner access, security and data controls, and migration needs, documented for a clear decision.
Five questions before any rollout.
Fit
Does the operational record match how your imports actually move, including the exceptions?
Integrations
Which systems feed the record (orders, tracking, documents) and how, so nobody re-keys data.
Partner access
Which suppliers, forwarders, and brokers should see or update parts of a record, and with what scope.
Security and data controls
Workspace-scoped access, roles, and the controls your compliance team expects.
Migration needs
What historical data, if any, should come across, and what can stay where it is.
Human verification
High-impact operational and compliance decisions remain with your people. The pilot makes those checkpoints explicit.
Four stages, one record.
Create the record
From order readiness: supplier, terms, quantities, target arrival, owner.
Collect documents
Request and check the required set. Follow-ups keep their context.
Track milestones
Movement and customs context tied to the shipment as it moves.
Act on exceptions and costs
Ownership, next actions, and landed-cost views that stay current.
Start with one representative shipment.
A controlled pilot maps your handoffs, checks fit and integrations, and shows what a single operational record changes for your team.